Answers before you sign up
Everything people usually ask about coverage, sources, credits, plans and how the data may be used. If your question is not here, write to us and we reply within a business day.
How much data is on the platform?
12.7B+ shipment-level records (5.9B+ bill of lading manifests and 6.7B+ customs declarations), covering 182 countries from 2019 through 2026. Stone, tile, mosaic, terrazzo, concrete tile and wood flooring records also cover 2015 to 2018.
Where do the records come from?
Aggregate trade flows are taken from national customs authorities and UN statistics. Company-level shipment detail comes from published manifests, declaration records and verified business registries. Estimated figures are labelled as such wherever they appear.
Which countries are included?
Every major trading nation and most smaller markets, 182 in total. The Countries page lists them by region with the volume available for each.
How often is the data updated?
Monthly. The online index emphasises the most recent years so buyer and supplier lists reflect firms that are trading now.
Do you carry 8 and 10-digit tariff codes?
Yes, where the source provides them. Records map to national schedules such as US HTS, EU CN, India ITC-HS and China HS, alongside the universal 6-digit HS subheading.
Does searching cost anything?
No. Searching, filtering and analytics are free on every tier, including the free account.
What does one credit buy?
One exported row. Exporting 300 rows uses 300 credits, and the exact number is shown before you confirm.
What is hidden before I upgrade?
Visitors see masked company names. Free accounts see full names but masked contact fields: addresses, cities, phone numbers, websites, contact details, tax identifiers and the place of final delivery. Paid plans see everything.
My search returned nothing. Why?
Searches with a country or an HS code cover all 12.7B+ records (2019-2026). A keyword search without them starts with the most recent records, so add a country or HS code, try a broader keyword or a shorter HS prefix. If a product or company is still missing, contact us and we will check the data and prepare an extract.
Is there an auto-renewal?
No. Plans are one-time purchases for a fixed period. When the period ends your account returns to free mode and your saved searches remain.
Which payment methods do you accept?
Cards, UPI and net banking through Razorpay, PayPal for international payments, and bank transfer. GST invoices are available.
Can I move to a longer plan later?
Yes. Write to us and the unused value of your current plan is credited against the upgrade.
What is the refund policy?
You can cancel for a full refund only before your plan is activated. Once a plan is active the purchase is final and no refund is given, including for unused credits. Use the free account to check the data before you buy. Full details are in the Refund & Cancellation Policy.
Can I use exports for sales and marketing?
Yes. Exports may be used inside your organisation for prospecting, sourcing, analysis and reporting. Reselling or republishing the raw data is not allowed.
How do teams share one plan?
Plans with more than one seat share a single credit pool and a shared workspace. Extra seats can be added to any plan.
Is there an API?
Yes, for annual and custom plans. Send us your use case and expected volume and we will share documentation and keys.
Prefer to see it yourself?
A free account takes a minute and includes unlimited searches.