Guides to the platform
Task-sized articles on searching, reading records, credits, alerts and team access. Missing something? Tell us.
Account
Team seats and sub-users
Plans with more than one seat let you invite colleagues from Team / Sub-users. Each invited user signs in…
Billing
What credits pay for
Credits are only used when you export rows to Excel or CSV. One credit equals one row, and the export dialog…
Data
Manifests versus customs declarations
Bill of lading manifests describe the movement of goods: shipper, consignee, notify party, vessel…
Requesting a full-history extract
The online index is a rolling slice of the complete archive. If you need everything for a country, an HS…
Getting Started
Building your first search
Open Advance Search from the sidebar. Choose a country and a direction, then add one or more criteria: a…
Workflow
Saving searches and creating alerts
Use Save search in the results toolbar to store any query in My Workspace, where it can be re-run or renamed…
How the guides are organised
Articles follow the order in which most people use the platform: build a search across 21B+ records, narrow it with facets, open a record and understand every field, export rows with credits, then save the search, set an alert and share access with colleagues. Each guide is written to be read in under three minutes.
For anything the guides do not cover, contact us with the products or markets you are researching, or open a free account and try the workflow yourself. Billing, coverage and API questions get a reply within one business day.